At IZZEVERIFY, we believe in transparency and fairness. Our refund policy is designed to protect both our customers and our business.
Understanding our refund approach
You're only charged when you successfully receive a verification code
No code received = No charge made. Built-in protection for failed deliveries
All refund requests are reviewed and processed within 24 hours
IZZEVERIFY operates on a "pay-per-use" basis, which means you are only charged when you successfully receive a verification code. We believe this is the fairest approach for our customers and eliminates most refund scenarios.
We only deduct funds from your account when you successfully receive a verification code. If no code is received, no charge is made, eliminating the need for refunds in most cases.
Reach out via email or Telegram with your refund request
Include your order ID and detailed explanation of the issue
Our team will review your request within 24 hours
If approved, refund will be processed within 3-5 business days
For your convenience, all refunds are added directly to your IZZEVERIFY account balance. This allows you to access your funds quickly and continue enjoying our services without delay.
This refund policy may be updated from time to time. We will notify users of any significant changes via email or through our platform. Continued use of our services constitutes acceptance of the updated policy.
Our support team is here to assist you
Our support team is ready to clarify any concerns about our refund policy